by Memcap on Invalid Date,
The following are answers to some frequently asked questions regarding UA services and purchases:
What is your return policy?
All purchases are guaranteed. Return any unworn/unwashed product for a full refund, minus shipping, for any reason, within two weeks of the purchase date. If the reason is due to my fault in any way, you can expect a full refund that includes shipping. Please contact me should you have any issues.
What payment options do you accept?
The UA shopping cart utilizes PayPal to process payments. This means buyers can securely make purchases using a credit card or bank account.
What shipping method do you use?
In most cases, all orders are shipped world-wide via USPS. Buyers can select USPS First Class or USPS Priority Mail at check-out. Don’t hesitate to contact me should you require other shipping options.
Do you have an affiliate program?
Yes. Receive 10% on all purchases referred by you with UA’s affiliate program.
What is a pre-order?
Pre-orders are UA products that are offered for sale before they are printed. A computer generated mock-up of a design is created and a perspective buyer has a window of time (usually 7-14 days) to purchase the pre-order item at a discount (usually $10-$12 for an American/Alternative Apparel t-shirt). After that, the pre-order sale for that item is closed and the garments are ordered, printed, and shipped to the buyers. Any additional garments printed are added to the Shop for a higher price (usually $14-$18 for an American/Alternative Apparel t-shirt).
Subscribe to the UA blog to know when new pre-order designs are available.
Will you consider doing work for charities and non-profits?
Absolutely. When time permits, I would be happy to donate my time for your charity or non-profit.